PlanetScale
PlanetScale is seeking a Customer Support Engineer to assist developers and businesses in using their platform, handling support tickets, Slack inquiries, and public discussions. The role involves troubleshooting, creating documentation, and collaborating with engineering to improve the product and support processes.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2018
PlanetScale is a managed cloud database platform providing high-performance hosting for Vitess and Postgres. Built on NVMe storage and Vitess-based horizontal sharding, it delivers extreme speed, effectively unlimited IOPS, and seamless scalability for mission-critical (Tier 0) workloads. PlanetScale offers flexible deployment and compliance options — including bring-your-own-cloud and PlanetScale Managed — plus developer-friendly tools and APIs. Companies like Cash App and Etsy use PlanetScale to run production databases.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PlanetScale.
PlanetScale didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role
PlanetScale debuts fully managed database service for Kubernetes clusters
Jun 16, 2020