h2o.ai
The Customer Support Engineer will engage with customers to troubleshoot issues, analyze bug reports, and provide fixes while contributing to feature design and code development. The role involves writing infrastructure code with Terraform and Helm, working extensively with Kubernetes and Docker, and supporting cloud platforms such as AWS, Azure, or GCP. This position is based in Ottawa, Canada and is part of H2O.ai's MLOps team.
Headquarters
Mountain View, California, United States
Company Size
201-500 employees
Founded
2012
H2O.ai is an enterprise AI company that converges predictive and generative AI into an end-to-end GenAI platform built for private, protected data. The platform is designed so customers own every part of the stack and can be deployed in air‑gapped, on‑premises, or cloud VPC environments. H2O.ai provides tools for model training, inference, governance and MLOps aimed at regulated industries and organizations that require strong security, privacy, and operational control.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for h2o.ai.
h2o.ai didn’t post a salary, so this is our estimate from similar listings.
47% above the average for this role