Natterbox
A Customer Support Engineer at a telecommunications company provides remote technical support to clients. The role focuses on resolving customer issues and ensuring satisfaction within the telecommunications industry. This position is based in the United Kingdom and operates in a remote work environment.
Headquarters
London, England, United Kingdom
Company Size
51-200 employees
Founded
2010
Natterbox is an AI-powered contact center solution built exclusively for Salesforce-first companies. It offers voice, SMS, WhatsApp, and chat capabilities alongside AI Assistants and AI Agents that handle customer inquiries 24/7, eliminating call queues and reducing wait times. Natterbox owns its own telecom infrastructure and integrates natively with Salesforce to deliver seamless, compliant customer service experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Natterbox.
Natterbox didn’t post a salary, so this is our estimate from similar listings.
40% below the average for this role
Wireless Technical Support Engineer
Intracom Telecom
Technical Support Specialist
COLIBRIX ONE
(Fluent English) Technical Support Engineer (Philippines, Remote)
SupportYourApp
Technical Support Agent 1st level (Business Clients)
Optimal HR
Customer Success and Support Specialist
Rockstar Games
Technical Support Engineer II
ibaset