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Customer Support Engineer at Clera - ApplyBlast

Customer Support Engineer

Clera

23 days ago

Munich, Bavaria, Germany

Onsite

Full Time

Junior

0 applicants

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About this role

This Customer Support Engineer role at a Y Combinator-backed AI sales automation startup involves owning technical issue resolution end-to-end, from root-cause debugging to shipping fixes. The position also focuses on building and managing AI agents to automate and accelerate support workflows, directly impacting platform reliability. The role requires close collaboration with product and engineering teams to ensure core business operations run smoothly for customers.

Responsibilities

Investigate and reproduce production issues across product and integrations
Design and deploy AI agents to automate customer support workflows
Communicate with customers and collaborate with engineering teams

Skills

About Clera

getclera.com

Headquarters

San Francisco, California, United States

Company Size

1-10 employees

Founded

2025

View Profile

Clera is an AI talent agent that connects job seekers directly with hiring managers at startups, bypassing the traditional application process. Users share their experience, preferences, and dealbreakers, and Clera leverages its relationships with founders and hiring managers to make personalized introductions on their behalf. The service is free for candidates, with companies paying Clera upon a successful hire.