Turvo
We are seeking a highly customer-centric Customer Support Engineer who is a product expert and thrives in a fast-paced environment. In this role, you will be responsible for diagnosing and resolving complex product issues, including Sev 1 and Sev 2 incidents, while working closely with customers, engineering, product, and site reliability teams. You will play a critical role in ensuring customer success by delivering timely resolutions, providing technical expertise, and acting as the voice of the customer to drive continuous product improvements.
Headquarters
Dallas, Texas, United States
Company Size
201-500 employees
Founded
2014
Turvo provides a cloud-based transportation management and collaboration platform for shippers, brokers, carriers, and logistics providers. Its software helps organizations coordinate shipments, automate logistics workflows, and gain real-time visibility across their supply chains.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Turvo.