Customer Support Executive - Airlines Industry
Two95 International Inc.(3 years ago)
About this role
An entry-level customer service position supporting end-to-end airline operations in a 24/7 environment. The role requires fluency in spoken Mandarin and English and a minimum of six months' experience in BPO, airlines, or the travel industry. It involves working rotational 8-hour shifts across mornings, afternoons, and midnight.
Required Skills
- Mandarin
- English
- Customer Service
- Reservations
- Rebooking
- Ticketing
- Card Verification
- Queue Management
- Email Management
- SLA Management
+2 more
About Two95 International Inc.
two95intl.comTwo95 International, a leader in IT solutions with over 15 years of industry experience, specializes in Generative AI, Digital Transformation, Edge Computing, and Cybersecurity. The company offers tailored solutions through flexible models, leveraging a highly skilled team of analysts, architects, and software engineers to drive innovation. With a presence in the US and India, Two95 International provides 24/7 managed services, ensuring seamless integration and support for various digital transformation initiatives. Their commitment to excellence is reflected in their strong adherence to best practices and a client-centric approach.
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