Customer Support Executive
Igd
About this role
A Customer Support Executive at IGD is responsible for assisting customers with inquiries, processing orders, managing subscriptions, and maintaining the CRM database. The role involves providing exceptional service and supporting the client success team to ensure customer satisfaction.
Skills
About Igd
igd.comIGD (Institute of Grocery Distribution) is a research, training and membership organisation serving the grocery and food retail sector. It provides market insights, data, best-practice guidance, training and events to help retailers, suppliers and manufacturers make better commercial and sustainability decisions. IGD brings together two interconnected communities — Commercial Insight and Social Impact — and reinvests its profits to drive positive change for society, business and individuals. Its work focuses on uniting the industry, inspiring new thinking and shaping a more sustainable food system.
About Igd
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Igd.
Salary
$40k – $50k
per year