Customer Support Executive
Isimarkets
About this role
A Customer Support Executive at CEIC in Bogotá ensures customer satisfaction by managing user queries, onboarding clients, and collaborating with operations and product development teams. The role focuses on delivering a positive client experience through proactive support and effective communication.
Skills
Qualifications
About Isimarkets
isimarkets.comISI is a unified proprietary intelligence platform that aggregates data on economies, industries, companies, capital flows, credit and liquidity to deliver global market intelligence. Built on the platform are five product lines—CEIC, EMIS, EPFR, REDD and iMoneyNet—offering economic, industry, company, fund‑flow and money‑market datasets and analytics. ISI serves investors, banks and corporates worldwide, helping them understand complex markets and make better strategic, investment and risk decisions.
About Isimarkets
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Isimarkets.
Salary
$95k – $138k
per year