Customer Support & Experience Specialist / Chargé de Relation Client et Expérience (H/F)
BMS international
About this role
A Customer Support & Experience Specialist at BMS supports clients through multiple channels, resolving issues, collecting feedback, analyzing KPIs, and contributing to continuous improvement initiatives. The role involves collaboration with various teams to enhance overall customer satisfaction and experience.
Skills
Qualifications
About BMS international
bms-inter.comBMS International is a brand-creation and distribution company founded in 2016 by twin brothers Benjamin and Maxime with the goal of becoming a major e‑commerce player. The company designs, launches and sells consumer brands through an online storefront (Shopify), serving customers in Mauritius and beyond (site available in French and English, uses MUR currency). BMS positions itself as both creator and distributor of brands, focused on growing its presence in e‑commerce and retail.
About BMS international
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for BMS international.
Salary
$40k – $50k
per year
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