Customer Support Expert
GlossGenius
About this role
GlossGenius is a company providing business management tools for small business owners to streamline operations and focus on their creative work. The role involves supporting customers through various communication channels, helping them achieve their goals, and advocating for the company's brand.
Skills
About GlossGenius
glossgenius.comGlossGenius is an all‑in‑one booking, payments, and POS platform designed for beauty and wellness professionals. It combines online scheduling, client management, payment processing, point‑of‑sale, and business analytics and marketing tools to help salons, spas, and independent stylists drive bookings and grow revenue. Founded in 2016 by Danielle Cohen‑Shohet, GlossGenius emphasizes a stylish, mobile‑first experience and integrated payments to simplify day‑to‑day operations and the client experience.
Recent company news
Built InGlossGenius Careers, Perks + Culture
1 week ago
Fast CompanyBest Workplaces for Innovators 2025: Midsize companies
Sep 9, 2025
TechCrunchGlossGenius raises $28M to expand its bookings and payments platform for beauty businesses
Jul 27, 2023
The SaaS NewsGlossGenius Raises $16.4 Million in Series A
Nov 18, 2021
AlleyWatchGlossGenius Raises Another $28M for its All-in-One Business Management Platform for Beauty and Wellness Businesses
Aug 4, 2023
About GlossGenius
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for GlossGenius.
Salary
$50k – $68k
per year