Develop Health

Customer Support Lead

Develop Health(3 days ago)

HybridFull TimeSenior$60,000 - $90,000Ops
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About this role

Develop Health is leveraging AI to streamline healthcare processes such as benefit verification and prior authorization, supporting over 400,000 patients monthly. The company rapidly grew to over $10M ARR in less than two years and partners with major pharmacy benefit managers and payers to improve healthcare interactions.

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Required Skills

  • Customer Support
  • Healthcare
  • Workflow
  • Troubleshooting
  • Communication
  • Support Processes
  • Support Tools
  • Patient Access
  • AI
Develop Health

About Develop Health

www.develophealth.ai

Develop Health is a company that specializes in streamlining medication access through its AI-powered benefit verification and prior authorization solutions. The platform automates the prior authorization process to reduce administrative workload, enhance approval rates, and ensure that healthcare providers have the necessary support for their patients' medication needs. With an emphasis on seamless integration with existing systems, Develop Health aims to minimize errors and facilitate faster, more accurate submissions to insurance payers. By leveraging advanced technology, the company empowers prescribers to focus more on patient care while optimizing pharmacy workflows.

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