Customer Support Lead

Tradablebits

1 month ago

Remote

Full Time

Manager

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Tradable Bits, a leading tech company in Vancouver, specializes in enhancing fan experiences for sports, music, and entertainment brands. They are seeking a Customer Support Team Lead to oversee global customer support operations, improve customer satisfaction, and lead a distributed support team across multiple regions.

Skills

About Tradablebits

tradablebits.com

Tradable Bits is a digital marketing platform that helps brands collect first‑party customer data, centralize marketing operations, and activate personalized campaigns at scale. The platform unifies audience data, campaign orchestration, and integrations with ad and analytics partners so teams can segment, target, and measure across channels. It emphasizes privacy‑first data collection and streamlined workflows for marketers to run promotions, loyalty, and engagement programs. Tradable Bits is aimed at brands and marketing teams looking to turn owned customer data into coordinated, measurable marketing.