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© All Rights Reserved. ApplyBlast.com
Empower.na
The Customer Support Manager oversees a remote team of 4-6 agents, reporting to the VP of Customer Experience, to ensure 24/7 service coverage and excellence. This overnight role requires weekend shifts and availability during standard business hours for training and meetings. The position focuses on team leadership, performance management, and optimizing support workflows to enhance customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower.na.