Civica

Customer Support Manager - Customer

Civica(7 days ago)

Melbourne, AustraliaOnsiteFull TimeManager$107,963 - $142,410 (estimated)Customer
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About this role

A Customer Support Manager oversees the customer support team, ensuring effective service and satisfaction for clients. The role involves managing support operations, improving processes, and maintaining positive customer relationships.

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Required Skills

  • Customer Support
  • Team Leadership
  • Communication
  • Problem Solving
  • Process Improvement
Civica

About Civica

civica.com

Civica is a global IT-based services partner specializing in digital solutions, software applications, and managed services tailored for the public sector. The company focuses on delivering innovative software to help various organizations streamline their operations and improve service delivery. With a commitment to enhancing efficiency and responsiveness, Civica aims to empower its clients through technology-driven solutions that address complex challenges in public service.

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