Bertelsmann SE
The Customer Support Manager will lead and develop the Customer Support team within an international logistics environment, focusing on team growth, process improvement, and ensuring high service levels for customers. The role involves close collaboration with internal stakeholders, handling escalations, and driving continuous improvement across order management processes.
Headquarters
Gütersloh, North Rhine-Westphalia, Germany
Company Size
10001+ employees
Founded
1835
Bertelsmann SE & Co. KGaA is an international media, services, and education company with operations spanning television, music, publishing, and business services. Its portfolio includes major divisions such as RTL Group, BMG, and others, generating around €19 billion in annual revenues. The company stands for creativity and entrepreneurship, delivering media content and innovative service solutions to customers worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bertelsmann SE.
30% below the average for this role
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