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© All Rights Reserved. ApplyBlast.com
Logicalis Asia Pacific
This role focuses on achieving committed SLAs, operational efficiency, and customer satisfaction while owning the customer support process. The position involves managing a team of technical problem solvers, establishing case management practices, and driving continuous improvement in support offerings. The role requires analyzing support metrics, resolving escalated issues, and ensuring service levels are maintained to drive customer value.
Logicalis Asia Pacific is a global technology service provider delivering intelligent managed services across cloud, connectivity, collaboration, and security. The company helps digital-first organisations strengthen cybersecurity, scale connectivity, and drive sustainable outcomes through next-generation managed services with real-time visibility and actionable insights. Logicalis Asia Pacific operates across Australia, China, Hong Kong, Indonesia, Malaysia, Singapore, Taiwan, and Vietnam, and has been recognized as MSP and MSSP of the year at the CRN Channel Awards Asia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Logicalis Asia Pacific didn’t post a salary, so this is our estimate from similar listings.