Customer Support Non-voice (English-speaking) – Creative Media Platform

Philip Morris International(3 days ago)

Porto, PortugalOnsiteFull TimeMedior$30,000 - $37,000Customer Support

About this role

A Customer Support non-voice role at Concentrix in Porto, Portugal, involves assisting customers via chat and ticket support to meet quality and efficiency standards. The position offers career growth, training, and development programs, with an emphasis on operational excellence and customer experience.

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Required Skills

Customer Support
Chat Support
Ticketing
Social Media
Problem Solving
Communication
Computer Skills
English
Attention to Detail
Customer Experience

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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