Customer Support Officer

The Customer Support Officer provides administrative back office support to ensure efficient handling of customer requests, data accuracy, and smooth coordination within the Lead-to-Order process. This temporary role, running from September 2026 to June 2027, supports a team member dedicated to an internal project. The position involves customer onboarding, sample request management, handling inquiries and complaints, and providing general administrative assistance. Reporting to the Regional Sales Manager, the role collaborates with the Customer Support team to drive sales performance and deliver excellent customer service.