Customer Support Operations Agent
Bolt Technology(19 days ago)
About this role
As a Customer Support Operations Agent, you will work in a young and energetic team focused on improving processes and enhancing the customer experience across ride-hailing businesses in Cyprus and Greece. This role emphasizes collaboration and requires both Greek and English fluency to effectively communicate with passengers and support cross-market initiatives.
Required Skills
- Customer Service
- Process Improvement
- Fluency in Greek
- Fluency in English
About Bolt Technology
bolt.euBolt is an all‑in‑one mobility platform and app that provides ride‑hailing, food and grocery delivery, car and scooter rentals, and business travel services. It connects riders, drivers and merchants across 600+ cities in 50+ countries, offering on‑demand transport, deliveries and micromobility through a single app. Bolt focuses on affordability and convenience for consumers while providing tools and opportunities for drivers/partners and businesses. Users can get a ride in minutes or manage corporate travel and deliveries from the same platform.
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