Customer Support Operations Agent
Bolt Technology(18 days ago)
About this role
A Customer Support Operations Agent at Bolt is based in Dar es Salaam and supports the company’s ride-hailing and food delivery services. The role focuses on delivering excellent customer experience while contributing to process improvements within a fast-growing, hybrid work environment.
Required Skills
- Customer Support
- Communication
- Process Improvement
- Detail Orientation
- English Fluency
- Shift Work
- Problem Solving
- Teamwork
About Bolt Technology
bolt.euBolt is an all‑in‑one mobility platform and app that provides ride‑hailing, food and grocery delivery, car and scooter rentals, and business travel services. It connects riders, drivers and merchants across 600+ cities in 50+ countries, offering on‑demand transport, deliveries and micromobility through a single app. Bolt focuses on affordability and convenience for consumers while providing tools and opportunities for drivers/partners and businesses. Users can get a ride in minutes or manage corporate travel and deliveries from the same platform.
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