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Customer Support (Pacific Time) at Jobgether - ApplyBlast

Customer Support (Pacific Time)

Jobgether

5 months ago

Remote

Full Time

Senior

3 applicants

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About this role

A Technical Customer Support Specialist at a SaaS company is responsible for managing customer inquiries, providing support to community administrators, troubleshooting technical issues, and collaborating with cross-functional teams to resolve complex challenges.

Responsibilities

Manage and prioritize customer inquiries across support channels
Provide hands-on support to community administrators and creators
Collaborate cross-functionally with engineering and design teams
Identify recurring customer pain points and contribute feedback to product improvements
Support onboarding initiatives and guide customers toward best practices

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.