ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Support Partner (Engineer)-1 at Roche - ApplyBlast

Customer Support Partner (Engineer)-1

Roche

4 months ago

4.1 on Glassdoor

Petaling Jaya

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Customer Support Partner at Roche responsible for instrument troubleshooting, installation, preventive maintenance, and delivering after-sales service to ensure customer satisfaction. The role involves training customers, conducting root cause analysis, managing spare parts via CRM, and collaborating with cross-functional teams to resolve technical issues. You will act as an on-site expert promoting digital services and providing remote support while informing business strategies.

Responsibilities

Perform instrument troubleshooting and preventive maintenance.
Conduct service training for customers and peers.
Manage spare parts inventory and logistics via CRM.
Execute root cause analysis for technical issues.
Provide proactive remote support through digital tools.

Skills

Qualifications

Diploma in Biomedical EngineeringDiploma in Electronic EngineeringDiploma in Mechanical Engineering

About Roche

roche.com

Headquarters

Basel, Basel-Stadt, Switzerland

Company Size

10001+ employees

Founded

1896

View Profile

As a pioneer in healthcare, we have been committed to improving lives since the company was founded in 1896 in Basel, Switzerland. Today, Roche creates innovative medicines and diagnostic tests that help millions of patients globally.