Customer Support Representative (CSR)
Praos Smart Security
About this role
Praos is seeking a Customer Support Representative to assist customers via phone and manage CRM systems, supporting smart home and solar solutions. The role involves handling orders, customer inquiries, and inventory management in a virtual environment. It offers the opportunity to be part of a rapidly growing, technology-driven home security business.
Skills
About Praos Smart Security
praossolutions.comPraos Smart Security (Praos Solutions) is a Virginia-based provider of smart home and small-business security systems, specializing in alarm monitoring and surveillance camera solutions. They promote low monthly rates and $0 installation, with services focused on smart automation, remote access, and professional monitoring. Praos positions itself as a locally focused Richmond-area company delivering modern security hardware, installation, and ongoing support.
About Praos Smart Security
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Praos Smart Security.
Salary
$42k – $57k
per year
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