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Customer Support Representative German & English (Remote) at Cross Border Talents - ApplyBlast

Customer Support Representative German & English (Remote)

Cross Border Talents

1 month ago

Remote

Full Time

Junior

0 applicants

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About this role

Join a leading online travel and booking platform as a Customer Support Representative, providing assistance to travelers worldwide from the comfort of your home. This role involves managing bookings, handling cancellations and refunds, and delivering exceptional customer service through phone, chat, and email. You will collaborate with an international team to resolve complex cases while meeting quality and performance goals.

Responsibilities

Assist customers with travel-related questions and account issues
Manage bookings, changes, cancellations, and refunds
Provide accurate information on services, payments, and policies

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

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Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.