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Customer Support Representative German Speaker at Cross Border Talents - ApplyBlast

Customer Support Representative German Speaker

Cross Border Talents

26 days ago

Malta

Hybrid

Full Time

Junior

0 applicants

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About this role

A Customer Support Representative in Malta provides multilingual assistance to customers via phone, email, and chat, ensuring timely issue resolution and excellent service. The role involves resolving customer inquiries, updating profiles, and escalating complex cases while maintaining professionalism and empathy. Candidates will undergo onsite training before transitioning to a hybrid work model.

Responsibilities

Provide customer support in German and English through various channels
Resolve customer issues following company guidelines and policies
Escalate complex cases when necessary

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.