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Customer Support Representative German Speaker at Cross Border Talents - ApplyBlast

Customer Support Representative German Speaker

Cross Border Talents

1 month ago

Malta, Malta

Hybrid

Full Time

Junior

0 applicants

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About this role

The Customer Support Representative German Speaker role involves providing excellent customer service via phone, email, and chat to resolve issues and provide accurate information about products and services. The position requires native or C2-level German and B2+ English skills, with a focus on maintaining professionalism and empathy in all communications. This hybrid role includes onsite training in Malta before transitioning to a mix of office and remote work.

Responsibilities

Provide customer support in German and English through various channels
Resolve customer issues following company guidelines and policies
Record interactions and update customer profiles

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.