Customer Support Representative I

shorrpackaging

3 months ago

Fishers, IN

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Support Representative I at Shorr Packaging is responsible for processing customer orders, conducting pre-order research, and assisting with shipping and invoicing activities. The role involves ensuring accuracy and timeliness in order entry and supporting customer requests to enhance the overall customer experience.

Skills

About shorrpackaging

shorr.com

Shorr Packaging is a packaging solutions and supply-chain services company that helps businesses protect products, reduce damage, and optimize shipping costs. They offer protective packaging materials, custom package design and testing, automation and equipment, kitting/fulfillment, and inventory/warehouse services. Shorr serves retailers, e-commerce, and manufacturers with consulting, training, and on-site support to implement packaging optimization and damage-prevention programs. Their focus is technical expertise and end-to-end packaging strategies that lower total logistics cost and improve customer experience.