Customer Support Representative I
shorrpackaging
About this role
A Customer Support Representative I at Shorr Packaging handles order entry and customer inquiries, ensuring accurate processing and timely service to enhance customer experience. The role supports various administrative and problem-solving activities in a fast-paced environment, contributing to overall customer satisfaction.
Skills
About shorrpackaging
shorr.comShorr Packaging is a packaging solutions and supply-chain services company that helps businesses protect products, reduce damage, and optimize shipping costs. They offer protective packaging materials, custom package design and testing, automation and equipment, kitting/fulfillment, and inventory/warehouse services. Shorr serves retailers, e-commerce, and manufacturers with consulting, training, and on-site support to implement packaging optimization and damage-prevention programs. Their focus is technical expertise and end-to-end packaging strategies that lower total logistics cost and improve customer experience.
About shorrpackaging
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for shorrpackaging.
Salary
$46k – $55k
per year
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