Clopay Corporation
The Customer Support Representative I at Clopay Corporation handles inbound and outbound calls to enhance customer satisfaction and retention while managing order entry, invoicing, and payment processing. The role involves monitoring order timeliness, resolving customer complaints, and collaborating with sales teams and dealers to ensure installation quality and performance metrics are met. This position requires maintaining a high call answer rate and following up on completed jobs and upcoming installations.
Headquarters
Mason, Ohio, United States
Company Size
1001-5000 employees
Founded
1964
Discover a wide selection of Clopay® garage doors and overhead commercial doors. Find the perfect fit for your property with Clopay®.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Clopay Corporation.
20% below the average for this role