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Customer Support Representative - Insurance Annuities at DXC Technology - ApplyBlast

Customer Support Representative - Insurance Annuities

DXC Technology

4 months ago

3.5 on Glassdoor

USA

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Customer Service Representative at DXC Technology's Annuities team handles inquiries via telephone and email to resolve issues for BHF Annuity customers. The role involves researching policy provisions, processing transactions, and educating Financial Service Representatives on market requirements while maintaining high-quality service standards. Success requires leveraging strong listening skills, attention to detail, and the ability to navigate multiple electronic systems effectively.

Responsibilities

Respond to customer and broker requests via telephone or email
Research and resolve policy provision and application discrepancies
Educate Financial Service Representatives on annuity products and processes
Efficiently process transactions and track responses to ensure completion
Navigate multiple electronic systems to provide integrated customer responses

Skills

Qualifications

High School DiplomaFINRA Series 6 LicenseSome College ExperienceProfessional Certification

About DXC Technology

dxc.com

Headquarters

Ashburn, Virginia, United States

Company Size

10001+ employees

Founded

2017

View Profile

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.