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Customer Support Representative - Insurance Annuities at DXC Technology - ApplyBlast

Customer Support Representative - Insurance Annuities

DXC Technology

4 months ago

3.5 on Glassdoor

Tulsa, OK

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Customer Service Representative at DXC Technology's Insurance Services division handles inquiries for annuity customers in a fast-paced environment. The role involves resolving complex issues regarding policy provisions, processing transactions, and educating financial service representatives on market requirements. Success requires strong listening skills, attention to detail, and the ability to navigate multiple electronic systems effectively.

Responsibilities

Respond to customer and broker inquiries via telephone or email
Research and resolve policy provision errors and application discrepancies
Educate financial service representatives on annuity products and processes
Efficiently process transactions and track responses for completion
Maintain accurate records in multiple electronic systems

Skills

Qualifications

High School DiplomaFINRA Series 6 LicensePrior Call Center Experience

About DXC Technology

dxc.com

Headquarters

Ashburn, Virginia, United States

Company Size

10001+ employees

Founded

2017

View Profile

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.