Customer Support Representative, iRoofing
Our Group(20 days ago)
About this role
An iRoofing Customer Support Representative at Porch Group is an entry-level role within the company’s home services SaaS business supporting the roofing self-measurement platform. The position is remote and part of the customer operations team as Porch scales its software and insurance products for homeowners and contractors.
Required Skills
- Customer Service
- Troubleshooting
- Account Management
- CRM
- Excel
- English
- Spanish
- Communication
- Multitasking
- Scheduling
+2 more
About Our Group
porchgroup.comPorch Group is a technology-driven home services company that connects homeowners with vetted local contractors and service professionals. It operates an online marketplace and provides software tools for booking, estimates, project management, and customer support to simplify home repairs, maintenance, and renovations. Porch also offers lead-generation and operations tools for professionals to manage jobs, payments, and customer relationships. Homeowners use Porch to discover trusted pros, compare quotes, and manage projects end-to-end.
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