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Customer Support Representative (Italian -speaking) at Cross Border Talents - ApplyBlast

Customer Support Representative (Italian -speaking)

Cross Border Talents

1 month ago

Remote

Full Time

Junior

0 applicants

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About this role

A Customer Support Representative for the POS System Solutions team serves as the primary point of contact for Italian-speaking customers, delivering outstanding support for a leading Point-of-Sale platform. The role involves handling inquiries regarding system functionalities, hardware setup, and troubleshooting while maintaining accurate documentation in the CRM system. This remote position requires collaboration with technical teams to resolve complex cases and meet performance targets in a fast-paced, tech-savvy environment.

Responsibilities

Deliver exceptional customer service to Italian-speaking users via phone, email, and chat
Handle inquiries related to POS system functionalities, hardware setup, troubleshooting, and account-related issues
Maintain accurate documentation of customer interactions in the CRM system

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.