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Customer Support Representative (Philippines) - January Start Date at Owner - ApplyBlast

Customer Support Representative (Philippines) - January Start Date

Owner

1 day ago

4.7 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

This role involves providing 24/7, high-volume customer support to restaurant owners and their guests via phone, email, and chat, ensuring a white-glove experience and resolving complex issues. The position requires strong English proficiency, excellent time management, and the ability to maintain high customer satisfaction scores in a fast-paced, remote environment. Success is measured by delivering empathetic, accurate, and timely support that drives customer delight.

Responsibilities

Deliver timely and empathetic support across high-volume inbound calls, chats, and emails
Manage multiple concurrent conversations and tasks while maintaining strong organization and prioritization
Document customer interactions clearly in Salesforce and collaborate with teammates in Slack

Skills

About Owner

owner.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2020

View Profile

Owner (Owner.com) is an all‑in‑one online ordering and restaurant marketing platform that gives independent restaurants access to the same tools major national brands use to drive sales. It offers branded online ordering and a mobile app with built‑in rewards and loyalty to boost repeat visits. The platform includes marketing automation, promotions, integrations (POS/delivery partners), and analytics to streamline operations and increase average order value. Restaurants use Owner to regain control of orders, reduce fees, and grow revenue through direct digital channels.