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Customer Support Representative at Wave - ApplyBlast

Customer Support Representative

Wave

9 months ago

3.4 on Glassdoor

Bamako, Mali

Onsite

Contract

Junior

0 applicants

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About this role

Customer Support Representative based in Bamako joining Wave’s global Customer Support team to deliver world-class customer experiences in a fast-growing fintech. This fixed-term (6 month) role supports users across Wave’s services and contributes to the company mission of making Africa cashless. The role is customer-facing and focused on ensuring satisfaction, trust, and timely resolution of issues.

Skills

Qualifications

Work Authorization in Mali

About Wave

wave.com

Headquarters

Keur Massar, Dakar, Senegal

Company Size

501-1000 employees

Founded

2017

View Profile

Wave is a mobile-money platform that enables users to deposit, withdraw, pay bills, buy airtime and send money from a smartphone app. It offers free deposits, withdrawals and bill payments and charges a low 1% fee for transfers. Wave provides iOS and Android apps, toll‑free customer support and built‑in security, and serves both personal and business customers in markets such as Senegal. The company operates as Wave Mobile Money Inc.