Customer Support Representative
Wave
About this role
A Customer Support Representative at Wave will join the rapidly growing in-country team to support the company’s mission of making Africa the first cashless continent. The role is offered as a six-month fixed-term contract based in Niamey, Niger and sits within the broader customer support organization. Wave provides competitive compensation calculated transparently and a benefits package including health insurance, parental leave, and onsite amenities.
Skills
About Wave
wave.comWave is a mobile-money platform that enables users to deposit, withdraw, pay bills, buy airtime and send money from a smartphone app. It offers free deposits, withdrawals and bill payments and charges a low 1% fee for transfers. Wave provides iOS and Android apps, toll‑free customer support and built‑in security, and serves both personal and business customers in markets such as Senegal. The company operates as Wave Mobile Money Inc.
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About Wave
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Wave.
Salary
$73k – $100k
per year