Customer Support Representative

Civitas Learning(3 days ago)

RemoteFull TimeJunior$22,000 - $25,000Customer Support

About this role

Civitas Learning, Inc. is seeking a Customer Support Representative to join their team responsible for maintaining data quality in their products and assisting customers with technical content. The role involves handling support tickets, providing information, and working collaboratively across teams in a flexible, remote environment.

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Required Skills

SQL
AWS
GitHub
JIRA
Linux
Data Files
Postgres
MySQL
Json
Xml

Qualifications

Bachelor's Degree

About Civitas Learning

civitaslearning.com

Civitas Learning is an education-technology company that delivers analytics surfaced in AI-powered workflows to help higher-education institutions make smarter decisions, work in sync, and scale proactive student support. Its SaaS platform ingests campus data, applies predictive models and prescriptive insights, and delivers dashboards, alerts, and workflow tools to identify at-risk students and prioritize interventions. Civitas partners with colleges and universities to integrate with existing systems, align teams, and drive measurable improvements in retention, completion, and equity.

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