Customer Support Representative
Wave(1 day ago)
About this role
Wave is on a mission to make Africa the first cashless continent by providing accessible, reliable financial services. They develop innovative solutions so that individuals and small businesses can send and receive money easily, even in challenging environments. The company is growing rapidly across multiple African countries and emphasizes impact-driven work in financial inclusion.
Required Skills
- Customer Support
- Communication
- Active Listening
- CRM
- Mobile Money
About Wave
wave.comWave is a mobile-money platform that enables users to deposit, withdraw, pay bills, buy airtime and send money from a smartphone app. It offers free deposits, withdrawals and bill payments and charges a low 1% fee for transfers. Wave provides iOS and Android apps, toll‑free customer support and built‑in security, and serves both personal and business customers in markets such as Senegal. The company operates as Wave Mobile Money Inc.
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