Customer Support Representative
Acorn Works
About this role
Acorn PLMS is seeking a Customer Support Representative to provide front-line assistance to customers using their AI-powered Performance Learning Management System. The role involves handling support requests with professionalism and empathy, using AI tools to improve customer interactions, and collaborating with internal teams to ensure customer satisfaction.
Skills
About Acorn Works
acorn.worksAcorn PLMS is a capability-led, AI-powered performance and learning management system that shifts organisations from traditional learning and development to learning-for-performance. The platform synchronises learning experiences with business outcomes, emphasising capability development, analytics and reporting to show impact. Acorn markets a top-tier user experience combined with robust reports and customer support to help L&D and talent teams drive measurable workforce performance.
About Acorn Works
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Acorn Works.
Salary
$62k – $72k
per year
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