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Customer Support Representative at Wave - ApplyBlast

Customer Support Representative

Wave

7 months ago

3.4 on Glassdoor

Cameroon

Onsite

Contract

Junior

0 applicants

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About this role

A Customer Support Representative at Wave will serve as the primary point of contact for customers, providing support and resolving inquiries to ensure an excellent customer experience. The role involves handling customer complaints professionally, maintaining knowledge of Wave's products, and contributing to team initiatives.

Skills

About Wave

wave.com

Headquarters

Keur Massar, Dakar, Senegal

Company Size

501-1000 employees

Founded

2017

View Profile

Wave is a mobile-money platform that enables users to deposit, withdraw, pay bills, buy airtime and send money from a smartphone app. It offers free deposits, withdrawals and bill payments and charges a low 1% fee for transfers. Wave provides iOS and Android apps, toll‑free customer support and built‑in security, and serves both personal and business customers in markets such as Senegal. The company operates as Wave Mobile Money Inc.