Viber
Rakuten Viber is seeking a Customer Support Representative to maintain high user satisfaction by providing prompt, professional responses to user inquiries, investigating issues, and reporting patterns. The role involves working in a hybrid schedule and focuses on ensuring positive user experiences.
Headquarters
Luxembourg, Luxembourg, Luxembourg
Company Size
201-500 employees
Founded
2010
Viber is a cross-platform messaging and VoIP service (part of the Rakuten group) that lets users make free calls, send texts, photos and stickers, and host group chats and large Communities. It offers end-to-end encryption for private communications, plus features like Viber Out for calls to non‑users, rich sticker packs, bots, and public accounts. Beyond consumer apps on mobile and desktop, Viber provides business messaging and API solutions for brands and advertisers. The service is used globally and monetizes through in‑app purchases, calling credits, and advertising/business services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Viber.
Viber didn’t post a salary, so this is our estimate from similar listings.
Digital Trust and Safety Specialist
PayPal
Customer Service Representative
CBTalents Global Recruitment Deutschland
Customer Support Representative
Betty
Customer Service Representative
CBTalents Global Recruitment Deutschland
Customer Service Representative
CBTalents Global Recruitment Deutschland
Customer Service Representative
CBTalents Global Recruitment Deutschland