Crisis Prevention Institute
A Support Representative at the Crisis Prevention Institute Inc. provides pre- and post-certification support via telephone and email, ensuring high first-contact resolution for customers and instructors. The role involves managing event registrations, processing orders, generating leads for certification programs, and utilizing specific CRM and accounting systems. Employees also contribute to operational efficiency by reviewing procedures, offering growth suggestions, and maintaining strong attendance within a hybrid schedule.
Headquarters
Milwaukee, Wisconsin, United States
Company Size
201-500 employees
Founded
1980
Crisis Prevention Institute (CPI) provides evidence-based training and certification to prevent and manage disruptive, aggressive, and crisis behaviors. Its programs — including Nonviolent Crisis Intervention, Verbal Intervention, De‑escalation Basics, and advanced/intermediate physical skills — teach professionals in education, healthcare, and human services to recognize, de‑escalate, and safely respond to crises. CPI delivers instructor-led and online learning, resources, and tools focused on reducing restraint and seclusion while promoting safety and dignity. Organizations choose CPI for practical, neuroscience-informed curricula and global support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Crisis Prevention Institute.
Crisis Prevention Institute didn’t post a salary, so this is our estimate from similar listings.
7% above the average for this role
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