emporia
Emporia Energy is seeking a Customer Support Representative to handle daily support requests across multiple channels, providing empathetic communication and troubleshooting for their home energy management products. The role involves responding to customer inquiries via phone, chat, email, and social media, and relaying feedback to internal teams to improve the customer experience.
Headquarters
Littleton, Colorado, United States
Company Size
11-50 employees
Founded
2018
Emporia Energy is a smart home energy management company that offers award-winning products including EV chargers, home energy monitors, smart plugs, and home batteries. Their Emporia Platform provides automated, real-time energy monitoring and optimization down to individual circuits and appliances, helping homeowners reduce electricity costs. The company, based in Colorado, also offers electricity plans and an AI energy assistant, and serves customers across the U.S.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for emporia.
11% above the average for this role