Webbing
The role involves handling customer inquiries and support requests via Zendesk and other channels, troubleshooting basic technical and operational issues, and ensuring tickets are logged and followed up according to SLA guidelines. The position works in rotating shifts as part of a 24/7 support team, with opportunities for remote work after probation.
Headquarters
Brooklyn, New York, United States
Company Size
51-200 employees
Founded
2010
Webbing is a connectivity company that delivers secure, reliable, and continuous internet connections for devices wherever they are located. They provide a global data-connectivity platform and managed connectivity services aimed at IoT and distributed device deployments, with tools for provisioning, monitoring, and billing. Webbing helps businesses keep remote assets online across countries and networks while simplifying roaming, security, and operational oversight.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Webbing.
Webbing didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
Bilingual Tier 1 Technical Support Representative
Connex Telecommunications Inc.
Bilingual Tier 1 Technical Support Representative
Connex Telecommunications Inc.
Customer Support Representative II (1-3 years of experience)
The Nielsen Company
Customer Support Representative II (1-3 years of experience)
The Nielsen Company
NOC Front Office Specialist Network Management
etisalat.com.eg
Customer Support Representative
Jobgether