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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

27 days ago

Porto, Portugal

Hybrid

Full Time

Junior

0 applicants

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About this role

The Customer Support Representative serves as the primary point of contact for customers, addressing their inquiries and resolving issues through phone, chat, and email. The role requires patience and clear communication to manage open cases and flag recurring problems for resolution. This position is ideal for individuals who can remain calm and professional while assisting customers, particularly those fluent in Dutch.

Responsibilities

Follow up on open cases and flag recurring issues
Respond to customer questions across phone chat and email
Maintain calm and clear communication with frustrated customers

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.