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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

27 days ago

Porto, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

A well-established company in Porto is seeking a Customer Support Representative to serve as a front-line support contact for customers. The role involves fielding questions, resolving issues efficiently, and ensuring customer satisfaction across phone, chat, and email channels. The ideal candidate will maintain a calm and professional demeanor while managing multiple cases in a fast-paced environment.

Responsibilities

Field customer questions and resolve issues efficiently
Flag recurring issues to be addressed at the source
Respond to customer inquiries across phone, chat, and email

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.