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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

27 days ago

Lisbon, Lisbon, Portugal

Hybrid

Full Time

Junior

0 applicants

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About this role

This role involves serving as the primary point of contact for customers, providing support through phone, chat, and email while maintaining a professional and helpful tone. The position requires resolving customer issues efficiently, accurately documenting case notes, and determining when escalations are necessary. It is a hybrid position based in Lisbon, Portugal, requiring fluency in French and working knowledge of English.

Responsibilities

Respond to customer inquiries via phone, chat, and email
Resolve customer issues efficiently while maintaining quality standards
Escalate complex cases and maintain accurate internal case notes

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.