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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

29 days ago

Athens, Attica, Greece

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves serving as the primary point of contact for customers in the German market, addressing inquiries via phone, chat, and email while maintaining a calm and professional demeanor. The position requires managing multiple cases simultaneously, following up on open issues, and identifying recurring problems to improve service quality. Candidates should possess strong organizational skills and be comfortable learning new internal systems.

Responsibilities

Respond to customer inquiries via phone, chat, and email
Flag recurring issues for source-level resolution
Follow up on open cases to ensure timely resolution

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.