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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

1 month ago

Cluj-Napoca, Romania

Hybrid

Full Time

Junior

0 applicants

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About this role

This role involves providing high-quality customer support via phone, chat, and email for a well-known online travel platform, assisting customers with reservations, payments, and platform-related queries. The position requires fluency in French and English, with a focus on delivering professional assistance and ensuring seamless problem resolution. Candidates must be available for rotational shifts and possess strong communication and problem-solving skills.

Responsibilities

Deliver professional customer support in French and English
Handle inquiries regarding reservations, cancellations, payments, and account issues
Guide customers through online processes and ensure seamless problem resolution

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.