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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

27 days ago

Athens, Greece

Hybrid

Full Time

Junior

0 applicants

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About this role

Join a multinational team supporting a well-known online travel platform as a Customer Support Representative, providing high-quality assistance to customers via phone, chat, and email. The role involves handling reservations, payments, and platform-related queries while maintaining a high level of empathy and professionalism. You will work rotational shifts to meet performance goals related to quality, response time, and customer satisfaction.

Responsibilities

Deliver professional customer support in French and English
Handle inquiries regarding reservations, cancellations, payments, and account issues
Guide customers through online processes and ensure seamless problem resolution

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.